services

accounts receivable, billing and collections Complete new account forms required by your customers Check your customer credit worthiness based upon the policies you established Record and account for revenue Notify customers of all credit and payment terms that you establish Maintain customer master file Grant credit to your customers based upon the policies and procedures you establish Ensure that your sales invoices are compliant with the requirements of your customers Input receivable transactions into the accounting system Ensure you are compliant with all EDI requirements Collect open invoices in accordance with sales terms you establish Receive all customer payments and apply payment to the customer ‘s account Prepare deposit tickets for all checks received from your customers Make deposit into your local bank account or mail deposit per your instructions Apply wire transfer payments received from your customers Process credit card payments through your merchant account and apply the payments to the customer’s balance Administration and resolution of charge backs claimed by your customers Work with your warehouse and shipping departments to resolve any shipping and handling violations claimed by your customers Maintain a file of all your customer’s purchase orders, invoices and shipping documents Issue credit memos and refund checks that you have approved Remind your customers of any amounts due (current or past) during routine customer service interactions and specific collection calls when needed Reduce bad debt through active account delinquency management Provide you with account receivable aging reports on a monthly basis and also when requested Prepare a monthly collection forecast Mail out customer invoices daily and customer statements monthly